Client Story: Frances Hansom, Holistic Therapist

Frances is not only a wonderful therapist specialising in reiki and massage, but a brilliant friend too. She got in touch with me to see if, through coaching, I could help her find the joy and energy in her business again.

Frances had recently decided to leave salaried employment so she could focus on developing her holistic therapy business and building it into something she was really proud of.

But, like with lots of creative people, the sudden pressure on her business to provide her with income and a creative outlet – not to mention the necessity of working hard to market her services – had caused Frances stress and worry.

“Seeing Eleanor for 1:1 creative coaching, really gave me the clarity and boost that I needed. When we sat down together, the first thing I said was that I was “floundering”, and they gave me the space to explore what that meant.”

Our first coaching session focused on these feelings of overwhelm and stress. Even though in my coaching we’re there to talk about business, work and creative expression, we often start by talking about feelings and thoughts: what’s happening right now? What’s feeling stressful? What’s painful and what’s stopping you from moving forward?

“Eleanor gently and compassionately challenged me in my negative thought patterns around my business and creative marketing output. They recognised the areas where the personal blockages were crossing over into the creative and business areas, and they gave me tools to separate the two.”

As creative people, it’s natural that all aspects of our lives can end up cross-pollinating; we’re inspired by our personal life which helps us improve our business which gives us creative thoughts … But while often this is positive, in Frances’ case it had ended up blocking her ability to use her business as way to generate income, causing pain and stress.



By working on these issues, Frances was able to find the excitement in her business again. After our first session, she began to make changes internally and externally which have helped her maintain interest in her business, including changes to her self-talk and some simple digital tools to use to improve her visual marketing on Instagram.

“Eleanor gave me practical advice about language to use in my marketing and directed me to creative programmes that they have used which I found invaluable.

I come away from our sessions feeling reinvigorated and supported by someone who really knows their stuff!”

Now that Frances is feeling more excited about her business and more aware of her own capabilities in marketing it effectively, she’s seeing the results. After our first session, she began posting on-brand, well-designed Instagram images highlighting her available appointments – and got two new bookings straight away.
You can learn more about Frances’ holistic therapy services on her website, and follow her on Instagram to find out about her services and available appointments.



Keen to work together? Find out how and book a chat here.

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